Terms & Conditions

Last updated: September 09, 2025

Please read these terms and conditions carefully before using Our Service.

Interpretation and Definitions

Interpretation

The words with the initial letter capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural.

Definitions

For the purposes of these Terms and Conditions:

  • Country refers to: Tennessee, United States.

  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Suite Life Pet Resort, 100 N Lincoln Cir, Oak Ridge, TN 37830.

  • Device means any device that can access the Service such as a computer, cellphone, or digital tablet.

  • Service refers to the Website.

  • Terms and Conditions (also referred to as “Terms”) mean these Terms and Conditions that form the entire agreement between You and the Company regarding the use of the Service.

  • Third-party Social Media Service means any services or content (including data, information, products, or services) provided by a third-party that may be displayed, included, or made available by the Service.

  • Website refers to Suite Life Pet Resort, accessible from https://suitelifepetresort.com/

  • You means the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Acknowledgment

These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company.

By accessing or using the Service, You agree to be bound by these Terms and Conditions. If You disagree with any part of them, You may not access the Service.

You represent that You are over the age of 18. The Company does not permit those under 18 to use the Service.

Your use of the Service is also conditioned on Your acceptance of and compliance with the Company’s Privacy Policy, which describes how We collect, use, and disclose Your personal information. Please read it carefully before using Our Service.

Our Service may contain links to third-party websites or services that are not owned or controlled by the Company.

We assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that the Company shall not be held liable for any damage or loss caused by or related to the use of such third-party services.

We strongly encourage You to read the terms and conditions and privacy policies of any third-party sites You visit.

Text Messaging

  1. You can cancel the SMS service at any time by texting STOP to the shortcode. We will confirm your unsubscribe status via SMS.

  2. For assistance, reply with HELP or contact us at (865) 253-1130.

  3. Carriers are not liable for delayed or undelivered messages.

  4. Message and data rates may apply. Frequency of messages may vary. Contact your wireless provider for details.

  5. For privacy inquiries, please refer to our Privacy Policy.

Termination

We may terminate or suspend Your access immediately, without prior notice or liability, for any reason, including breach of these Terms.

Upon termination, Your right to use the Service will cease immediately.

Limitation of Liability

To the maximum extent permitted by law, the Company and its suppliers shall not be liable for any indirect, incidental, or consequential damages.

In any case, the Company’s liability shall not exceed the greater of:

  • The amount actually paid by You through the Service, or

  • 100 USD if You have not purchased anything through the Service.

“AS IS” and “AS AVAILABLE” Disclaimer

The Service is provided to You “AS IS” and “AS AVAILABLE”, without warranties of any kind, either express or implied.

We do not guarantee that the Service will:

  • Be uninterrupted or error-free.

  • Meet Your requirements.

  • Be free of harmful components such as viruses or malware.

Governing Law

These Terms are governed by the laws of Tennessee, United States.

Disputes Resolution

If You have any concern or dispute, You agree to first try to resolve it informally by contacting the Company.

For European Union (EU) Users

If You are a European Union consumer, You will benefit from any mandatory provisions of the law of the country in which You are resident.

You represent and warrant that:

  • You are not located in a country subject to U.S. government embargo, or designated as a “terrorist supporting” country.

  • You are not listed on any U.S. government list of prohibited or restricted parties.

Severability and Waiver

  • Severability: If any provision is found to be unenforceable, the remaining provisions will remain in effect.

  • Waiver: Failure to enforce any right or provision shall not constitute a waiver of such right.

Translation Interpretation

If these Terms and Conditions have been translated, the original English version shall prevail.

Changes to These Terms and Conditions

We may update or replace these Terms at any time. Material changes will be communicated at least 30 days in advance.

By continuing to access or use Our Service after revisions become effective, You agree to be bound by the updated Terms.

Contact Us

If you have questions about these Terms and Conditions, You can contact us: