Privacy Policy

Last updated: September 9, 2025

This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service. It also explains Your privacy rights and how the law protects You.

By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

Words with the initial letter capitalized have meanings defined under the following conditions. These definitions apply whether they appear in singular or plural.

Definitions

For the purposes of this Privacy Policy:

  • Account means a unique account created for You to access our Service or parts of it.

  • Company (referred to as “the Company”, “We”, “Us” or “Our”) refers to Suite Life Pet Resort, 100 N Lincoln Cir, Oak Ridge, TN 37830.

  • Cookies are small files placed on Your device by a website, often containing browsing history details.

  • Country refers to: United States.

  • Device means any device that can access the Service, such as a computer, cellphone, or tablet.

  • Personal Data is any information that relates to an identified or identifiable individual.

  • Service refers to the Website.

  • Service Provider means any third-party company or individual employed to facilitate or analyze the Service.

  • Usage Data refers to data collected automatically, such as page visits or device details.

  • Website refers to Suite Life Pet Resort, accessible from https://suitelifepetresort.com/

  • You means the individual accessing or using the Service, or the company/organization on behalf of which such individual is doing so.

Collecting and Using Your Personal Data

Note: No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. Sharing with subcontractors (e.g., customer service) is permitted. Text messaging opt-in data will not be shared with third parties.

Types of Data Collected

Personal Data

While using Our Service, We may ask You for information that can identify or contact You, including but not limited to:

  • Email address

  • First and last name

  • Phone number

Usage Data

Collected automatically and may include:

  • IP address, browser type, browser version

  • Pages visited, time/date of visit, time spent on pages

  • Device type, mobile operating system, mobile browser type

  • Diagnostic data

Tracking Technologies and Cookies

We use Cookies and similar tracking tools (beacons, tags, scripts) to collect information and improve Our Service.

Types of Cookies We Use

  • Necessary / Essential Cookies

    • Type: Session

    • Purpose: Authenticate users and prevent fraud. Without these, services may not work.

  • Cookies Policy / Notice Acceptance Cookies

    • Type: Persistent

    • Purpose: Identify if users have accepted cookies.

  • Functionality Cookies

    • Type: Persistent

    • Purpose: Remember login details, language preferences, and enhance user experience.

For more details, please see Our Cookies Policy.

Use of Your Personal Data

We may use Your data for:

  • Providing and maintaining the Service

  • Managing Your Account and access as a registered user

  • Fulfilling contracts (e.g., purchases)

  • Contacting You via email, phone, SMS, or push notifications

  • Sending You news, offers, and information (unless You opt out)

  • Handling and responding to Your requests

  • Business transfers (e.g., merger, acquisition, restructuring)

  • Data analysis and improving Service performance

Retention of Your Data

We retain Personal Data only as long as necessary for legal, business, or security purposes. Usage Data is usually kept shorter unless needed for security or improvement.

Transfer of Your Data

Your data may be transferred to computers outside of Your state, province, or country. We ensure adequate protections are in place before such transfers.

Delete Your Personal Data

You may:

  • Delete certain information within the Service.

  • Update, amend, or delete data via Your Account.

  • Request access, correction, or deletion by contacting Us.

Note: Some information may be retained for legal obligations.

Disclosure of Personal Data

  • Business Transactions: Data may be transferred during a merger, acquisition, or sale.

  • Law Enforcement: Data may be disclosed if required by law.

  • Other Legal Requirements: Data may be disclosed to:

    • Comply with obligations

    • Protect Company rights or property

    • Prevent wrongdoing

    • Protect user/public safety

    • Prevent legal liability

Security of Your Data

We use commercially acceptable means to protect data, but no online method is 100% secure.

Children’s Privacy

Our Service is not for anyone under 13. We do not knowingly collect data from children under 13. If we discover such data, we delete it immediately.

Text Communications

  • To cancel SMS, text STOP. You will receive a confirmation and stop receiving messages.

  • For help, reply HELP or email info@wag-bone.com.

  • Carriers are not liable for delayed or undelivered messages.

  • Message/data rates may apply.

Our Service may contain links to external sites. We are not responsible for their policies or practices. Please review their privacy policies before use.

Changes to This Privacy Policy

We may update Our Privacy Policy from time to time. Changes will be posted on this page with an updated date. In case of material changes, we may notify You by email or prominent notice on the Website.

Contact Us

If you have any questions about this Privacy Policy, You can contact us: